Legal
Terms of service
These terms govern your use of RSVPgate, invitation and check-in software provided by Utenx Technologies Private Limited(“we”, “us”). By creating an account or using RSVPgate on behalf of an organisation, you agree to them on that organisation's behalf.
1. The service
RSVPgate lets organisers import guest lists, send invitations with QR codes by email or WhatsApp, collect RSVPs, check guests in with phone-based scanners and view live and post-event reports. Access is currently granted on request, and features may change as we improve the product.
2. Your account
You are responsible for your account, for the people you add to your team and for keeping sign-in details and scanner setup codes secure. Tell us promptly if you suspect unauthorised access.
3. Guest data and messaging
You decide which guests to upload and message. You confirm that you have a lawful basis and any consent needed to contact them, and you will send only messages related to your event. When you send through WhatsApp, you must also follow WhatsApp's Business Messaging Policy and Commerce Policy, and honour any guest's request to stop receiving messages. Our privacy policy explains how we process this data on your behalf.
4. Acceptable use
Do not use RSVPgate to send spam or unsolicited bulk messages, to harass anyone, to upload unlawful content, to probe or disrupt the service, or to resell it without our written agreement.
5. Fees
Fees, invitation allowances and any managed services are set out in your order, quote or plan. Third-party charges, such as WhatsApp messaging fees, are payable as stated there.
6. Your content and ours
You keep ownership of your guest lists, designs and event content, and you allow us to use them only to provide the service to you. We own RSVPgate, its software and its brand.
7. Availability and liability
We work to keep RSVPgate available and reliable, including offline scanning for weak venue connections, but the service is provided “as is”, without warranties beyond those required by law. To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us for the affected event or the previous three months, whichever is greater.
8. Ending use
You can stop using RSVPgate at any time and ask us to delete your data. We may suspend or close accounts that breach these terms or put guests or the service at risk.
9. Governing law
These terms are governed by the laws of India, and the courts at Dehradun, Uttarakhand have jurisdiction, unless a written agreement with you says otherwise.
10. Contact
Questions about these terms: see our contact page.